Source description
About the role
Infrastructure Product Strategy & Ownership
Own the end-to-end infrastructure product vision, including installers, deployment tooling, reference architectures, and operational patterns.
Define and evolve a cohesive infrastructure roadmap aligned with Platform architecture, customer needs, and GTM strategy.
Partner closely with Product Leadership to balance near-term customer needs with long-term platform scalability and repeatability.
Establish infrastructure as a product with clear value propositions, constraints, supported configurations, and lifecycle expectations.
Drive standardization where possible while enabling extensibility for complex enterprise environments
Platform & Architecture Alignment
Define platform architecture and roadmap decisions to ensure deployability, operability, and customer-environment compatibility are first-class concerns.
Ensure infrastructure requirements are surfaced early in platform design discussions.
Champion architectural patterns that reduce installation complexity, operational burden, and long-term support cost.
Partner with Security and Compliance to ensure infrastructure designs meet enterprise and regulatory expectations.
Execution & Operational Excellence
Partner with Infra Delivery Leadership to define installation and deployment strategy across customer and Mechanical Orchard environments.
Ensure installation processes are repeatable, measurable, and continuously improving, leveraging the latest advancements in AI to support execution
Build Mechanical Orchard’s system for reliable software releases, by defining standards, providing tools, and establishing clear boundaries between the release engineering team and platform product teams.
Define and refine success metrics for infrastructure delivery into customer environments (e.g., time-to-install, failure rates, support load).
Ensure feedback from real-world deployments is systematically incorporated into infrastructure product evolution.
GTM, Sales & Customer Enablement
Partner with Sales, Infra Delivery Leadership, and Product to ensure infrastructure capabilities are accurately represented in pre-sales and GTM motions.
Partner with Infra Delivery Leadership to define and maintain sales-enablement assets (reference architectures, deployment options, constraints, and expectations).
Serve as a senior technical partner during complex or high-risk sales pursuits.
Ensure infrastructure offerings align with pricing, packaging, and customer expectations.
Help shape GTM strategy around standard vs. custom infrastructure deployments.
More at Mechanical Orchard
Related open roles
Senior Infrastructure Software Engineer
Remote · United States
Senior Infrastructure Software Engineer
Remote · Canada
Director of Engineering, Product Infrastructure and Release Engineering
Remote · Canada
Product Manager, Code Generation
Remote · United Kingdom
Head of Product Support
Remote · United States
Head of Product Support
Remote · CA
