JPN - Test Analyst - QA

Manulife Japan is looking to fill the role of Assistant Test Manager (Bilingual preferred). Please review the responsibilities and qualifications below. While this is our ideal candidate profile, we will also consider candidates who may not meet all requirements but have strong experience and potential. Responsibilities Leadership: Lead projects and be responsible for QA delivery Create initial estimates of testing effort for new developments and enhancements Participate in daily stand-up meetings and defect triage calls Work with cross-functional teams for defect management Monitor, measure, control, and report to management on test progress, product quality, test results, and completion status Provide leadership, mentorship, and training to test team members Identify slippage and develop recovery strategies, and resolve issues related to technical solutions in test environments Ensure all test phases have defined entry and exit criteria and obtain sign-off prior to Go Live Implement structured defect management and incident reporting processes Track and report testing activities including test results, coverage, resource requirements, defects, and performance baselines Testing: Define, design, and deliver testing including Functional Testing, System Integration Testing, Regression Testing, and support UAT Document defects and queries with sufficient detail for quick resolution Review testing requirements for change requests and assess impact on plans and schedules Improve and maintain automation frameworks Create both manual and automated test scripts Ensure configuration management and traceability of test artifacts Drive QA standards and best practices and promote continuous improvement through automation Identify automation opportunities, plan efforts, select tools, and provide team training Knowledge and Experience Essential: Hands-on experience as an Assistant Test Manager working with developers, business analysts, project managers, testers, and stakeholders Strong understanding of SDLC (Waterfall and Agile), cloud technologies, and testing methodologies Deep knowledge of test automation frameworks Experience in performance testing, API testing, and cross-browser testing Proven ability to manage relationships with business and external stakeholders Strong track record of delivering on time Experience with test management and defect management tools Desirable: Understanding of the insurance domain Certifications (preferred, not mandatory): ISTQB, PMP, QAI, ISO, CAPM, HP ALM, Silk Work from Home: Up to 4 times per month or as required Overtime: Approximately 15 to 20 hours per month Salary: Determined based on experience, skills, and knowledge in accordance with company policies Commuting allowance and variable incentive bonus provided Working Hours: Standard hours are 9:00 AM to 5:00 PM with a 1-hour break Flexible working hours available Benefits: Social insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Workers' Accident Insurance) Benefit One Training programs including Japanese and English lessons Childcare leave and family care leave Babysitter support program wiwiw program (support for employees returning from childcare leave) Retirement pension (for regular employees) Holidays and Vacations: Saturdays and Sundays National holidays Year-end and New Year holidays (December 30, 31 and January 2, 3) Annual paid leave Additional special leave such as Anniversary Leave for regular employees About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.