Source description
About the role
Thanks for your time. Kind Regards, Vignesh C Technical Recruiter KRG Technologies Inc Phone: 661 367 8000 Ext - 405 | Email: vignesh.c at krgtech.com
• Hands on experience in BMC Remedy 7X/8X/9X. • Comprehensive exposure to Action Request System (ARS). • Development Experience in all ITSM Modules like Change, Incident, Problem, Work Order, SRM and SLM. • Hands on Atrium Core. • Experience in Installation of ARS, Atrium Core, ITSM, SRM and SLM. • Good Knowledge on CMDB. • ITIL Certified. • Data load including Foundation and Asset data. • Develops and enhances Remedy ITSM workflows. • Assists in the development of system documentation on revised systems changes along with knowledge sharing across the program. • Performs ITSM Remedy installation, testing and production support activities. • Executes day-to-day BMC Remedy administration, maintenance, configuration, patches and upgrade tasks. • Monitors and troubleshoots scheduled tasks and event logs for system, application, & security errors. • Recommends strategies for upgrades and resource management. • Helps to develop workflows that support business and industry best practices in Remedy IT service management.
All your information will be kept confidential according to EEO guidelines.
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