Source description
About the role
Job Description:
· Provide floor walk support to assist end users during desktop migration. · Strong desktop support experience – Windows platform – XP, Windows 7 & 8.1 and Office 2013 · 10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and troubleshooting PC systems, Windows 7 & Windows 8.1, MS office 2013 applications, Windows based applications, network configuration, TCP/IP,SQL and memory management · Strong listening skills, analytical and problem solving skills Assist users with configuring Email in smart phones · Software installation, configuration, and troubleshooting for end users · Network printer installation/configuration · Working knowledge of remote access: Remote Desktop and Virtual Private Network
All your information will be kept confidential according to EEO guidelines.
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