Source description
About the role
Monitor and manage the SAP B1 production environment (server, database, integrations) to ensure high availability and performance.
Troubleshoot and resolve issues across the SAP B1 system and its integrations, identifying root causes applying reliable long term fixes.
Maintain and optimise SQL Server performance, including queries, stored procedures, views, indexes and replication
Manage SAP B1 backups, restores, upgrades, patching and capacity planning to minimise downtime and protect data integrity
Support SAP B1 integrations and APISs (Service Layer, DI API)
Collaborate with Engineering, Finance, and Operations teams and external partners to prioritise issues and ensure smooth system operation.
Provide second/third-line SAP B1 user support; prepare clear documentation of incidents, fixes, and repeatable processes.
Configure and maintain customisations and add-ons (e.g., Boyum B1UP and other partner solutions) to meet business requirements.
Monitor system health in a Windows/SQL Server environment, proactively addressing security, stability, and performance alerts.
Assist with data quality checks, reconciliations, and finance-critical accuracy requirements (e.g., postings, journals, inventory updates).
Contribute to ongoing automation and continuous improvement initiatives in support tooling and processes.
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