Lead Site Reliability Engineer

Skip to main content.

View More Jobs

Lead Site Reliability Engineer

New York, NY, United States

Apply Now

Job Information

• Job Identification210729614
• Job CategorySoftware Engineering
• Business UnitConsumer & Community Banking
• Posting Date06/18/2026, 01:56 PM
• Locations450 W 33rd St, New York, NY, 10001, US
• Job ScheduleFull time
• Job ShiftDay
• Base Pay/SalaryNew York,NY $152,000.00-$215,000.00

Job Description

As a Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.

J ob responsibilitie s

• Lead SRE practices that balance delivery speed, efficiency, and system stability

• Partner with engineering peers and senior stakeholders to drive strong, shared outcomes

• Scale SRE adoption across application and platform teams

• Set reliability expectations and show progress through stability and reliability metrics

• Run blameless, data-driven post-incident reviews and regular debriefs to turn lessons into improvements

• Build a continuous-improvement culture by gathering feedback and improving the customer experience

• Coach entry- to mid-level engineers and promote knowledge sharing through internal forums and communities

• Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.

• Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts plus 5+ years of applied experience

• Advanced knowledge of SRE principles and a track record of implementing SRE across application and platform teams while avoiding common pitfalls

• Experience leading technologists to manage and resolve complex technology issues at a firmwide level

• Ability to influence team culture by championing innovation and driving change

• Experience hiring, developing, and recognizing talent

• Proficiency in at least one programming language (preferred: JavaScript, Go, Python)

• Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab, Terraform)

• Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS)

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.

• Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.

Preferred qualifications, capabilities, and skills

• Ability to code, troubleshoot, and demonstrate strong data fluency
• Strong troubleshooting skills across common networking technologies and issues
• Working knowledge of modern service and integration patterns, including GraphQL fundamentals, event-driven architecture (Kafka or equivalent), and observability/telemetry with OpenTelemetry

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Apply Now

Similar Jobs

• Lead Site Reliability Engineer\ \ Wilmington, DE, United States\ and 1 more\ Posted on 07/15/2026\ \ Lead critical reliability and AI-driven innovation for financial technology solutions

• Senior Lead Site Reliability Engineer\ \ Jersey City, NJ, United States\ and 1 more\ Posted on 07/02/2026\ \ Work with stakeholders to define non-functional requirements and availability targets for the services in application and product lines

• Site Reliability Engineer III\ \ Jersey City, NJ, United StatesPosted on 07/02/2026\ \ Apply your skillsets to drive innovation and modernize the world's most complex and mission-critical systems

• Site Reliability Engineer III\ \ Jersey City, NJ, United States\ and 1 more\ Posted on 06/27/2026\ \ Build and scale reliable systems using code and cloud infrastructure, promoting operational excellence and high performance.

• Careers

• Students

• How we hire

• Work with us

• Grow with us

I am an employee

IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE

Privacy Notice

AcceptDecline

Manage Preferences

Are You Still With Us?

It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working.

End SessionContinue Working

Work Summary

This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.

DiscardAdd Summary

Page Lead Site Reliability Engineer - JPMC Candidate Experience page Careers loaded

Digital Assistant

Ask Me Something