Field Service Site Supervisor - Data Center

About Us Johnson Controls, through its Silent-Aire division, is a global leader in advanced thermal management solutions for mission-critical environments. Silent-Aire designs, manufactures, and services highly efficient HVAC and cooling systems for data centers worldwide. In the Netherlands, a key European data center hub, we support hyperscale and colocation customers with critical field service, maintenance, and lifecycle support, ensuring uptime, reliability, and energy efficiency of cooling infrastructure. With over 140 years of innovation, Johnson Controls combines cutting-edge technology, digital solutions, and expert field teams to deliver performance where it matters most. HVAC Controls Site Supervisor – Field Services (Data Centers / Silent-Aire) Location: Field-based data center site in Middenmeer (Netherlands) What You Will Do As a Field Services Controls Site Supervisor, you will lead on-site service and maintenance activities for data center cooling and building automation systems. You will ensure operational continuity, rapid issue resolution, and high-quality service delivery across live, mission-critical environments. You will act as a key on-site leader, coordinating field technicians, service partners, and customer stakeholders to maintain uptime and optimize system performance. This role is ideal for a hands-on leader who thrives in operational environments, enjoys troubleshooting complex systems, and is committed to delivering exceptional service in high-availability settings. How You Will Do It Lead and coordinate field service activities, including maintenance, troubleshooting, retrofits, and small works for HVAC controls and BMS systems Supervise and support field technicians and subcontractors across multiple data center sites Act as the primary on-site interface for customers, facility teams, and operations stakeholders Ensure rapid response and effective resolution of critical incidents and system alarms Oversee preventive and corrective maintenance programs to ensure system reliability and uptime Monitor system performance and identify opportunities for optimization and energy efficiency improvements Ensure compliance with strict data center operational protocols, SLAs, and safety standards Support upgrades, modifications, and lifecycle projects on live systems Maintain accurate service documentation, reporting, and communication with internal and external stakeholders Promote a safety-first, customer-focused, and high-performance service culture What We Look For Required Qualifications Bachelor’s degree or equivalent technical experience Minimum 4+ years of experience in HVAC controls, BMS, or field service within technical or mission-critical environments Proven experience in service, maintenance, and troubleshooting on live sites Strong coordination skills managing technicians and multiple service activities Ability to work in high-pressure, uptime-driven environments Strong communication and customer-facing skills Preferred Qualifications Experience in data centers or mission-critical service environments Strong knowledge of BMS systems, HVAC controls, and cooling infrastructure Experience with incident response, root cause analysis, and performance optimization Familiarity with service SLAs, maintenance strategies, and asset lifecycle management Knowledge of Dutch regulations and operational standards for critical facilities What We Offer At Johnson Controls / Silent-Aire, you will play a vital role in maintaining the uptime of critical digital infrastructure across the Netherlands. We offer: Competitive compensation and benefits Opportunities to work on leading hyperscale data center environments Career development within a global, mission-critical organization A dynamic field-based role with high impact and customer visibility A strong focus on safety, innovation, and continuous improvement #LI-SK1 Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.