Source description
About the role
Partner with clients, Product, Engineering, Architecture, Security, Operations, and Public Health stakeholders to develop a comprehensive, end‑to‑end understanding of solution needs, constraints, and priorities
Continuous user and client discovery and validation, conducting user interviews to understand pain points and the user journey to create intuitive experiences that deliver value.
Own and communicate product vision and roadmap, articulating the “why” behind the product vision ensuring alignment across stakeholders, Scrum teams, and leadership
Lead quarterly product planning, defining clear goals, priorities, and success measures, and ensuring quarterly commitments are delivered through active coordination and execution tracking
Translate client, business, and regulatory needs into clear, actionable product direction, including epics, features, user stories, acceptance criteria, and non‑functional requirements
Maintain backlog of at least two sprints of fully refined work items that are execution ready
Data driven decision making to measure success and drive product priority decisions
Maintain backlog of the next quarter’s epics and features to provide a roadmap for the team and define quarterly planning
Ensure solutions are designed with security, scalability, performance, reliability, accessibility, and user experience as first‑class considerations
Evaluate how proposed capabilities fit within the broader platform ecosystem, including shared services, integrations, data flows, and long‑term roadmap implications
Incorporate AI‑assisted practices throughout the SDLC, using responsible AI to support discovery, requirements definition and refinement, prioritization, documentation, and delivery—while ensuring human oversight, accuracy, security, and compliance remain central
Partner closely with engineering throughout the delivery lifecycle—refining scope, clarifying intent, answering questions, and validating delivered outcomes against expected end‑to‑end behavior
Partner closely with internal teams to ensure operational readiness of launched features and products
Lead and facilitate planning sessions to align stakeholders on priorities, tradeoffs, and solution approaches
Create and maintain supporting artifacts (workflows, user journeys, diagrams, and supporting documentation) that enable effective solution design and delivery
Demo new capabilities to internal teams and external stakeholders, incorporating feedback into ongoing product evolution