Lead Solutions Engineer

Partner with Client Launch Managers to implement Included Health services for large and strategic clients.

Collaborate with internal Engineering teams on customization requests and technical optimizations.

Serve as a technical liaison between clients and internal stakeholders, ensuring clear communication and execution.

Troubleshoot and resolve technical issues, identifying root causes and delivering effective solutions.

Participate in customer calls and technical discussions with clients and their vendors.

Contribute to ongoing process and systems improvements within the Solutions Engineering team.

Share best practices and learnings to support team growth and project success.