Product Manager (AI)

UContact AI

Define the roadmap for the native AI Agent in UContact, starting with outbound scenarios (collections, BPO campaigns, and proactive outreach).

Own the product vision: a native AI Agent embedded directly into the UContact flow builder, operating on a point-and-click, no-code basis.

Coordinate with the UContact engineering team (Uruguay) and the AI Agent team (US/Israel) to deliver a seamless, integrated user experience.

Prioritize inbound vs. outbound features, scope development milestones, and establish clear definitions of done (DoD).

Collaborate with Karina and Santiago (UContact co-POs) on core foundational work, including password management, user impersonation, and provisioning.

Unite AI

Own the Huddle AI Studio roadmap, enabling customer-configurable AI analysis profiles for meetings.

Drive the Settings AI Assistant from initial scoping through final delivery, partnering closely with engineering on an MCP-first approach.

Manage the packaging and tier positioning for the Coach + Huddle AI Studio bundle.

Deliver post-summary webhooks in close collaboration with the engineering team.

Cross-Cutting Responsibilities

Translate complex AI capabilities into clear, customer-facing value propositions that the sales team can lead with.

Define key success metrics for every shipped feature, focusing on adoption, conversion, and retention.

Present product strategy and status updates to the executive team and the Board of Directors.