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About the role
@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. At Hyve Solutions, our mission is to empower customers, business partners, and employees to achieve success through shared goals, innovative strategies, and cutting-edge technology solutions. As a leader in data center solutions, we specialize in designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions for the world’s largest Cloud, Social Media, and Enterprise companies. Position Summary We are seeking a highly analytical Failure Analysis Engineer to support the investigation of hardware failures in rack systems, server platforms, and data center infrastructure products. This role is responsible for diagnosing complex electrical, mechanical, thermal, and system-level failures throughout the product lifecycle, including manufacturing, qualification, customer returns, and field reliability. Key Responsibilities Perform failure isolation at the component, subsystem, and rack level, as well as root cause analysis on failures involving server systems, rack-level assemblies, storage platforms, networking hardware, and associated components. Investigate failures from manufacturing, system integration, reliability testing, customer returns (RMA), and field deployments. Analyze electrical, mechanical, thermal, and firmware-related failures using structured troubleshooting methodologies. Utilize laboratory equipment including oscilloscopes, digital multimeters, power analyzers, thermal cameras, logic analyzers, X-ray systems, optical microscopes, and environmental test equipment. Conduct board-level debugging of server motherboards, backplanes, power distribution boards (PDBs), power supplies, GPU modules, CPUs, DIMMs, NICs, storage devices, and PCIe components. Work closely with Design Engineering, Manufacturing Engineering, Quality, Reliability, Supplier Quality, Test Engineering, and Operations to identify corrective actions. Lead Root Cause Analysis (RCA) activities using 8D, 5-Why, Fishbone Diagram, Fault Tree Analysis (FTA), and Failure Modes and Effects Analysis (FMEA). Develop and publish detailed failure analysis reports, including technical findings, corrective actions, and preventive recommendations. Support reliability qualification testing, HALT/HASS, thermal validation, vibration testing, and environmental stress testing. Identify recurring failure trends through statistical analysis and recommend design or process improvements. Drive corrective and preventive actions (CAPA) to improve product reliability and manufacturing yield. Collaborate with suppliers to investigate component-level failures and improve incoming material quality. Support customer escalations by providing technical expertise during failure investigations. Required Qualifications Bachelor’s degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related engineering discipline. 3+ years of experience in failure analysis, hardware validation, quality engineering, reliability engineering, or manufacturing engineering. Experience supporting enterprise servers, rack systems, storage platforms, networking equipment, or data center infrastructure. Strong understanding of server architecture including: CPUs, GPUs, Memory (DDR4/DDR5), PCIe architecture, NVMe storage, Ethernet networking, BMC/IPMI management and Power distribution systems, but not limited to, Experience troubleshooting complex hardware failures at the system and board level. Knowledge of schematic review and hardware debugging techniques. Ability to interpret manufacturing and test logs to identify failure mechanisms. Excellent analytical, communication, and technical documentation skills. Key Competencies Strong analytical and troubleshooting skills Cross-functional collaboration Data-driven decision making Technical writing and presentation Continuous improvement mindset Ability to manage multiple high-priority investigations in a fast-paced environment Compensation: The anticipated base salary range for this position is $142,000-$169,000 annually. Actual compensation will be determined based on experience, skills, qualifications, and business needs. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. ABOUT HYVE SOLUTION Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through deep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure. Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX). For more information, visit hyvesolutions.com, email sales@hyvesolutions.com, or call (855) 869-6973. ABOUT TD SYNNEX CORPORATION TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.
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