CRM Developer II

Job Title CRM Developer II Job Category Information Technology Job Description Activities Own the administration and continuous improvement of Salesforce, ensuring platform performance, stability, and scalability Manage users, access controls, and system configurations Build and optimize reports, dashboards, and automation to support business insights and efficiency Customize and enhance the Service Cloud console and related components aligned with business needs Monitor performance, troubleshoot issues, and drive timely resolutions Collaborate with cross-functional stakeholders to translate requirements into scalable solutions and support integrations/data processes Requirements 3+ years of hands-on Salesforce experience in a System Administrator role Strong experience with Apex, LWC, SOQL, and Visualforce Solid understanding of Salesforce architecture, data models, and automation tools Experience with integrations using REST/SOAP APIs Familiarity with tools such as VS Code, Workbench, Data Loader, and ANT Strong problem-solving skills and ability to collaborate with technical and non-technical stakeholders Preferred Qualifications Salesforce certifications: Platform Administrator (required). Platform Developer and Service Cloud Consultant (preferred), Field Service Consultant (nice to have) Experience with Salesforce Communities and Service Cloud customization Knowledge of SQL, XML, and JavaScript for integrations and data handling Experience working in agile or cross-functional environments

Job Type Permanent Time Type Full time Work Hours 40 Travel Required No Primary Location HY Brazil Itu Address Rodovia Castelo Branco Km 75,8 Zip Code 13308-700 Field-Based No Relocation Assistance Available No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled