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Factory Services Engineering Manager Description - Job Summary • This role is responsible for leading the team of system software engineers for the design, development, implementation, and maintenance of complex software systems within the organization. The role involves collaborating with cross-functional teams, and ensuring the successful deployment and operation of software solutions that align with business goals and technical requirements. The role defines and executes the overall software systems strategy, setting technical goals, priorities, and roadmaps aligned with business objectives. Responsibilities • Provides direct and ongoing leadership for a team of individual contributors designing and developing new software products, enhancements and updates. • Coordinates projects for systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools. • Develops and executes testing strategies to validate software system functionality, performance, and security. • Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps. • Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners. • Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs; ensures that team members are effectively communicating and collaborating with outsourced resources. • Proactively identifies opportunities for process improvement and cost reduction. • Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development. • Ensures that proper knowledge and career development tools are in place to support ongoing team member and process development. • Stay current with emerging technologies and industry trends, proposing and implementing innovative solutions to enhance software systems. Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 7-10 years of job-related experience or 5-7 years of management experience, preferably in systems engineering, computer programming language, or a related field. Preferred Certifications • Certified Software Systems Engineer (CSSE) • Certified Systems Engineering Professional (CSEP) Knowledge & Skills • Agile Methodology • Amazon Web Services • Application Programming Interface (API) • Automation • C++ (Programming Language) • Computer Science • Debugging • Docker (Software) • Full Stack Development • Java (Programming Language) • JavaScript (Programming Language) • Kubernetes • Linux • Microservices • Microsoft Azure • Python (Programming Language) • Scalability • Software Development • Software Engineering • SQL (Programming Language) Cross-Org Skills • Customer Centricity • Prioritization • Resilience • Team Management • Strategic Thinking Impact & Scope • Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP. Complexity • Uses managerial concepts and company objectives to resolve issues in creative and effective ways. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - First Shift (Mexico) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" You want to reshape the way the world works. So do we. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better. A career at HP can help you build the tomorrow you want. Let’s grow together. 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