Software Engr II

Skip to main content.

View More Jobs

Software Engr II

Bengaluru, Karnataka, India

Trending

Job Description

• Handle internal and external customer related issues and concerns
• Point of escalation for Level I, 2 & 3 Specialists
• Record all customer interactions into a NEX Database
• Conduct Technical Support data analytics applicable to Customer Interactions and Product Data
• Ensure the safeguarding and efficient use of the Honeywell furnished materials and equipment
• Develop FAQs, Technical Tips on Hardware and Software applications
• Assist in the development of internal documentation
• Read and comprehend technical documents, quick start guides, and configuration documentation
• Liaising with Product management and senior engineering specialists for problem resolution
• Work with Senior Support Engineers on new product testing and documentation
• Attend and facilitate frequent Technical Related Tier Sessions, work groups & Product Trainings
• Manage and maintain the Training and Knowledge Retention Plan for Technical Support
• Conduct the trainings for internal and external customer.
• Make the Lab setup and reproduce the customer issue.
• Identify the defect and enhancement on the customer issue.
• Responsible to deliver all TAC KPIs.
• Actively participate in departmental activities and initiatives
• Document all tasks and project activity in Salesforce.com Project Logs
• Maintains acceptable call evaluation requirement
• Maintains acceptable VOC requirement
• Up to 10% travel

Qualifications

• Bachelor’s Degree in engineering ie. Electrical/ Electronics / Instrumentation/ Mechanic/ Computer Science.
• Min 10 ~ 12 years of relevant experience in configurations of Security Products (CCTV & Access control system) in the field or min 6 ~ 8 Years of experience in providing technical support of these products.
• Additionally, if any of you have experience handling Honeywell DVM and EBI products, that would be a significant value-add to our project. These specific skills are highly regarded and could provide a distinct advantage in our work.
• Excellent communication skills (oral and written)
• Excellent interpersonal, organizational, and time management skills
• Excellent Project Management Skills and Presentation Skills.
• Good Understanding of Rapid Problem Solving and Six Sigma Lean Principles.
• Ability to type at least 35 words per minute
• Previous experience with troubleshooting software or hardware
• Strong knowledge of Microsoft Operating Systems
• Strong knowledge of Microsoft Office
• Knowledge and experience with SQL
• Basic understanding of electronics concepts
• Experience with LAN/WAN network technologies
• CCNA certification / Windows Service Administration/ Niagara Advanced TCP Certification/ LEED Certifications If available.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Apply Now

Job Info

• Job Identification150745
• Job CategoryEngineering
• Posting Date06/17/2026, 11:15 AM
• Job ScheduleFull time
• Locations Devarabisanahalli Village, KR Varturhobli,, Bangalore, KA, 560103, IN
• Hire EligibilityInternal and External
• Relocation PackageNone

Similar Jobs

• Software Engr II\ \ India(On-site)Posted on 07/02/2026\ \ Trending\ \ As a Software Engr II here at Honeywell, you will design, develop, and maintain software applications, collaborate with cross-functional teams, and ensure timely project completion. Impact innovative solutions driving efficiency and productivity.

• Software Engr II\ \ Bengaluru, Karnataka, IndiaPosted on 06/10/2026\ \ Trending\ \ As a Software Engr II here at Honeywell, you will design, develop, and maintain software applications, collaborate with cross-functional teams, and ensure timely project completion. Impact innovative solutions driving efficiency and productivity.You will report directly to our Manager and you’ll work out of our Bangalore,Karnataka location on a Hybrid work schedule.

• Software Engr II\ \ Bengaluru, Karnataka, IndiaPosted on 06/05/2026\ \ Trending\ \ As a Software Engr II here at Honeywell, you will design, develop, and maintain software applications, collaborate with cross-functional teams, and ensure timely project completion. Impact innovative solutions driving efficiency and productivity.

• Software Engr II\ \ Bengaluru, Karnataka, IndiaPosted on 06/05/2026\ \ Trending\ \ As a Software Engr II here at Honeywell, you will design, develop, and maintain software applications, collaborate with cross-functional teams, and ensure timely project completion. Impact innovative solutions driving efficiency and productivity.

See More Jobs

American English

• Deutsch

• American English

• Español

• Français

• Français canadien

• Nederlands

• 简体中文

• Honeywell Career Site

• Resource For honeywell

I am an employee

We use cookies to improve website performance, facilitate information sharing on social media and offer advertising tailored to your interests. For more information, see our Cookie Notice. You can also customize your browser’s cookie settings. Please note that if you refuse cookies, it may affect site functionality and performance.

Accept AllReject All

Manage Preferences

Are You Still With Us?

It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working.

End SessionContinue Working

Work Summary

This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.

DiscardAdd Summary

Page Software Engr II - Honeywell Careers loaded