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Fire Alarm Sr Field Service Technician
Acton, MA, United States
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Job Description
As a Fire Alarms Systems - Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.
In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.
Responsibilities
KEY Responsibilities
- System Testing & Inspections: Perform periodic tests and yearly NFPA fire alarm inspections to ensure operational readiness and compliance with safety regulations.
- Diagnosis & Repair: Use tools like multimeters and hand tools to troubleshoot and resolve faults in fire alarm components, including smoke detectors, pull stations, and notification devices.
- System Programming: Program various fire alarm control panels (FACPs) and integrated systems like EBI (Enterprise Buildings Integrator), ensuring they adhere to specific site plans and contract requirements.
- Documentation: Maintain detailed records of all inspections, tests, and service actions.
- Technical Guidance: Train customers on system operation and mentor junior technicians in fire safety standards and troubleshooting techniques.
Travel up to 100%
Qualifications
YOU Must Have
- Minimum of 2 years of experience in a technical service or field service role
- Strong technical knowledge and troubleshooting skills
- Ability to work independently and manage multiple tasks
WE Value
- Experience with Honeywell products and systems
- Customer-focused mindset
- Strong problem-solving and decision-making abilities
- Ability to train and mentor junior technicians
Benefits OF Working FOR Honeywell
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The annual base salary range for this position is $27.00 - $35.00 hourly. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
About Honeywell
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
THE Business Unit
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 5/19/2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
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Job Info
- Job Identification148789
- Job CategoryCustomer Experience
- Posting Date05/19/2026, 04:45 PM
- Job ScheduleFull time
- Locations 65 Shawmut Rd, Canton, MA, 02021, US
- Hire EligibilityInternal and External
- Relocation PackageNone
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