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About the role
Field Service Engr II
Chitose-Shi, Hokkaido, Japan(On-site)
Job Description
In this role, you will impact the reliability and performance of critical industrial automation systems, helping customers achieve their operational goals through expert service and support.
At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture
Responsibilities
- Perform maintenance, inspection, calibration, and repair of QCS (Quality Control Systems)
- Develop mid- to long-term maintenance plans and execute preventive maintenance for Honeywell’s automated measurement and quality control systems installed on customer production lines
- Support plant safety and stable operations by ensuring proper system performance and infrastructure reliability
- Deliver Honeywell’s advanced control technologies and systems to customers, contributing to stable plant operations, operational safety, and consistent product quality
- Build strong relationships with customers and act as a trusted technical partner and company representative
- Continuously enhance technical skills and professional capabilities through hands-on field experience
- Contribute to industrial and societal infrastructure through high-impact engineering work
- Provide technical support and maintenance services for Honeywell’s process automation products at customer sites.
- Troubleshoot and resolve technical issues to minimize downtime and ensure customer satisfaction.
- Collaborate with cross-functional teams to implement solutions tailored to customer needs and improve service delivery.
Qualifications
- Maintenance experience with automated measurement systems and quality control systems
- Experience in pulp and paper plants or sheet/film manufacturing environments
- Troubleshooting experience in engineering companies or industrial environments
- Knowledge of PC hardware such as BIOS settings, RAID configuration, and backup/restore processes
- Experience with PLC systems and interlock circuits
- Experience in production or process management and scheduling
- Comfortable with English (able to communicate via internal email)
- Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
- Minimum of 3-5 years of experience in field service engineering or technical support within industrial automation or related fields.
- Strong technical knowledge of process automation systems and instrumentation.
- Proficiency in troubleshooting hardware and software issues related to control systems, with experience in diagnostics and repair.
- Familiarity with Honeywell’s automation products and relevant programming or configuration tools.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
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Job Info
- Job Identification149583
- Job CategoryCustomer Experience
- Posting Date06/03/2026, 10:53 PM
- Job ScheduleFull time
- Locations Hokkaido Service Center, Elegance Bldg. 5F, 3-15-3, Chitose-shi, 01, 066-0063, JP(On-site)
- Hire EligibilityInternal and External
- Relocation PackageNone
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