IT/OT Specialist - Factory Operations

Location: Jefferson City, Missouri, United States of America Job ID: R0102417 Date Posted: 2025-08-19 Company Name: HITACHI ENERGY USA INC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: Are you passionate about technology and thrive in hands-on environments? Join Hitachi Energy as an IT/OT Specialist and become a key player in driving digital transformation across our factory operations. In this role, you’ll be at the intersection of IT and OT, supporting both office and shop floor technologies, and contributing to cybersecurity efforts that protect our critical infrastructure. You’ll work in a collaborative, innovative environment where your expertise directly impacts operational excellence and safety. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. This is more than a support role—it’s a chance to be part of a global team that’s shaping the future of energy. If you’re ready to grow your career with a company that values innovation, inclusion, and continuous improvement, we’d love to hear from you. How you'll make an impact Provide onsite IT support for factory-owned and managed assets. Support end users and maintain IT equipment in collaboration areas. Execute cybersecurity tasks for IT/OT assets as a first responder. Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines. Monitor and report abnormal OT system behavior. Install and configure security patches on critical assets. Collaborate with vendors to ensure secure system configurations. Implement security measures under guidance from global cybersecurity teams. Your background Formal qualification or apprenticeship in Information Technology. Minimum 2 years of professional IT support experience. Proactive, solution-oriented, and self-driven. Familiarity with ServiceNow, MS Office 365, Windows, iOS. Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred. More about us At Hitachi Energy, we’re committed to powering a sustainable future through innovation and collaboration. You’ll be part of a diverse, inclusive team with opportunities to grow, learn, and lead. We offer global career paths, continuous development, and a culture that values your voice. Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.