Field Service Engineer – Gas Insulated Switchgear (GIS)

Location: Remote - Massachusetts, United States Job ID: R0127657 Date Posted: 2026-05-07 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes Job Description: The Opportunity As a Field Service Engineer supporting Gas Insulated Switchgear (GIS), you work directly at customer substations and power facilities across the United States, providing technical support throughout all phases of project execution, including installation, commissioning, testing, acceptance, and handover. This is a US‑based field service role focused on hands‑on engineering work with High Voltage GIS equipment in active operating environments. You support multiple customer sites based on service demand, troubleshoot electrical and mechanical issues, and coordinate on‑site activities to ensure safe and reliable operation of critical power infrastructure. Your work contributes to grid reliability, safety, and modernization across the US transmission and substation landscape, while offering broad exposure to GIS systems and customer‑facing service work within the power industry. How You’ll Make an Impact Provide technical support throughout all phases of GIS project execution, including installation, commissioning, testing, acceptance, and handover Provide on‑site supervision for the installation and commissioning of GIS substations Manage troubleshooting efforts involving field personnel and subcontractors Support and oversee contracted maintenance activities to ensure work is completed effectively Maintain detailed site documentation, including operational procedures, performance reports, test data, and equipment manuals Coordinate and communicate with internal teams, subcontractors, and customers to support smooth site execution Work closely with customers on‑site to support service outcomes and satisfaction Ensure proper use and care of tools, equipment, vehicles, materials, and supplies at job sites Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. Diploma or Bachelor’s degree in Engineering or a related discipline preferred but not mandatory Minimum 2–4 years of relevant experience in engineering and/or construction environments, preferably within the power industry Sound understanding of electrical and mechanical equipment Effective interpersonal and communication skills for field and customer‑facing work Ability to manage teams and address on‑site conflict situations Proficiency with Microsoft Office tools, including Microsoft Project Fluent English language skills; additional European languages beneficial More About Us Working in Hitachi Energy’s US High Voltage Service organization provides hands‑on exposure to advanced GIS technology, complex field service environments, and collaboration with experienced professionals supporting the US power grid. Opportunities to work on innovative technologies that shape the future of energy A collaborative environment with experienced professionals across the US power industry Access to learning platforms and career development programs Competitive health and retirement benefits Paid leave and flexible work arrangements Pay Transparency Statement (Massachusetts) The salary range for this position is $99,300.00 – $124,100.00 per year. This range represents the pay that the Company reasonably and in good faith expects to offer for this position in Massachusetts. Actual compensation will be based on factors such as relevant experience, education, skills, and internal equity. Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. 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