Source description
About the role
Teamcenter Administration & Operational Support
Configure, maintain, and scale Siemens Teamcenter environments to support a rapidly growing engineering organization
Manage users, groups, roles, permissions, access controls, and environment configuration across evolving business needs
Support and continuously improve Item, Item Revision, Dataset, BOM, and workflow management processes
Troubleshoot Teamcenter issues impacting engineering workflows, releases, ownership, access, integrations, and data integrity
Support engineering release workflows, approvals, status management, and change management processes while helping mature future-state release strategies
Analyze system logs, workflow failures, and operational issues to identify root causes and implement scalable corrective actions
Coordinate with internal teams and external vendors to resolve technical and operational challenges
Support Teamcenter upgrades, deployments, environment validation, and long-term platform roadmap initiatives
Assist with Dispatcher-related troubleshooting and automated file generation processes (PDF, DXF, STEP, JT)
Participate in evaluating and implementing new Teamcenter capabilities, modules, and operational improvements as the organization scales
Help define scalable Teamcenter operational standards, governance models, and engineering data management practices
Engineering Workflow & Data Management
Support engineering teams in the creation, management, release, and maintenance of product data throughout the product lifecycle
Standardize workflows, release processes, metadata usage, and engineering data governance practices
Identify workflow bottlenecks, process gaps, recurring operational pain points, and opportunities for automation
Improve usability and reduce engineering friction through process optimization, workflow redesign, and system enhancements
Support BOM structure management, revision control, and configuration management processes
Validate engineering data quality, traceability, and configuration consistency across systems
Partner with Engineering and Digital Operations teams to improve scalability of engineering processes as product complexity and organizational size increase
Contribute to future-state initiatives involving model-based engineering, digital thread visibility, workflow automation, and engineering process modernization
NX & CAD User Support
Support Siemens NX managed-mode environments, integrations, templates, configurations, and engineering workflows
Troubleshoot NX-related operational issues involving Teamcenter integration, datasets, assemblies, drawings, and environment behavior
Support rollout, adoption, and operationalization of new engineering tools, workflows, templates, and capabilities
Assist engineering users with day-to-day CAD/PLM operational support needs
Help improve engineering productivity by reducing workflow friction and improving system usability
Support evolving engineering initiatives involving PMI, MBD, CAD automation, and digital engineering workflows
Training, Documentation & User Enablement
Create and maintain SOPs, technical documentation, support guides, release documentation, and workflow standards
Conduct focused training sessions for engineering and operational teams
Support onboarding activities for new Teamcenter and NX users
Help users adopt standardized engineering workflows, release processes, and data management practices
Communicate operational changes and system updates clearly to impacted teams
Identify recurring training gaps and proactively improve user enablement strategies
Build and maintain a scalable internal knowledge base supporting long term operational growth
Cross-System Awareness & Digital Thread support
Develop understanding of how Teamcenter interacts with ERP, MES, manufacturing, and enterprise reporting systems
Support integration testing, validation, and troubleshooting activities involving Teamcenter and downstream systems
Identify cross-system mismatches and escalate issues with clear operational and technical context
Support digital thread initiatives connecting Engineering, Manufacturing, Supply Chain, and Operations
Participate in future integration and process improvement initiatives involving Teamcenter, NetSuite, Manufacturo, and enterprise reporting platforms
Help improve end-to-end engineering and manufacturing data consistency across enterprise systems
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