Source description
About the role
Role: Associate Computer Operator – Junior IT Operations Support
Location: Fully onsite in Raleigh, North Carolina (Wake County).
Schedule: Monday through Friday, 8:00 AM – 5:00 PM.
Key Responsibilities & Environment:
Monitor and support the efficient functioning of computer hardware and systems. Assist with shipping, receiving, inventory tracking, and asset management of IT equipment. Assign systems and maintain accurate hardware and equipment records. Provide basic troubleshooting and escalation support for hardware and system-related issues. Maintain recording logs, documentation, and operational records. Support security access processes and user setup activities. Perform equipment maintenance and coordinate replacements as needed. Work in a structured, customer-oriented, and detail-driven environment. Operate independently while managing daily operational responsibilities.
Candidate Requirements:
Experience: 1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.
Technical Skills: General knowledge of Windows operating systems Basic understanding of computer hardware and peripheral equipment Familiarity with inventory systems and asset tracking Basic troubleshooting and technical support skills
Preferred Background: Retail or customer service-oriented experience Housing industry experience is a plus Experience handling shipping and receiving processes
Core Competencies: Strong attention to detail Customer service mindset Ability to work independently Organizational and multitasking skills Reliability and accountability
Opportunity for the Candidate:
The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment.
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