Data and Reporting Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions Performing and documenting data analysis, data validation, and data mapping/design Reviewing and improving existing systems and collaborating with teams to integrate new systems Conducting unit tests and developing database queries to analyze the effects and troubleshoot any issues Designing and developing metrics, reports, and analyses to drive key business decisions. Build new reports and modify existing ones Will maintain ITSM dashboards; including troubleshooting and resolving dashboard report issues Collaborate with support teams to automate reporting; host information gathering sessions with end users to collect requirements for new reports Responsible for prioritizing, planning and executing multiple projects to support a variety of stakeholders Drive reporting automation initiatives What Are We Looking For in This Role? Minimum Qualifications Experience working in an ITIL driven organization: 1-2 years of applicable work experience in a similar role or working with reporting and data analysis 1-2 years of experience in collecting, organizing, analyzing and disseminating significant amounts of information with attention to detail and accuracy 2 years experience using business intelligence reporting tools Proficiency in use of query and reporting analysis tools Experience with Tableau, Crystal Reports, Excel, and Google Sheets Demonstrated ability in excellent communication skills to include written and oral with strong analytical and troubleshooting skills Preferred Qualifications Typically Minimum 2 Years Relevant Exp What Are Our Desired Skills and Capabilities? Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally. Supervision - Normally receives detailed instructions on all work. Problem Solving - Ability to solve problems using experience and good judgment Effective Communication - Demonstrated effective written and oral communication skills Technical Aptitude - Ability to understand and communicate technical changes in easy to understand business terms Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead. Click HERE to visit Worldpay Workday and view any additional applications. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook. Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.