Source description
About the role
First IT Solutions
Mandatory Technical Skills: • Perform ongoing and ad-hoc analyses of customer and external data for Skype for Business (S4B) Marketing applications. Perform ad-hoc queries and data pulls to support
group marketing efforts.
• Collaborate with S4B statistician on joint projects.
• Act as internal consultant to S4B Marketing team, working directly with SME
stakeholders to translate their business asks and needs into relevant analysis.
• Partner with business, data, technology, statistical and other SMEs to conduct analysis
of S4B databases. Partner with data/system SMEs to develop a robust understanding of
available data attributes and limitations.
• Perform deep dive business / quantitative analysis on massive sets of complex and,
sometimes, unstructured data to prepare for statistical analysis
• Leverage statistical methodologies, techniques and analytics to deliver deep insights
into S4B Marketing business decision-making
• Leverage existing understanding of and access to Microsoft commercial databases (e.g.,
MS Sales) and data repositories (i.e., Cosmos)
• Write new or modifying existing statistical code, using R or SQL and/or other tools
• Collaborate with Data Scientists to interpret, write-up and present results of conducted
analyses
• Document S4B Marketing data sources, systems and processes, as needed.
• Partner with internal data providers to access and transform data into standard
reporting
• Partner with Engineering Team to ensure ongoing continuity of our marketing systems
and technologies, and to enable processes and procedures that ensure the ongoing health of
our marketing data and platform
Desirable Technical Skills:
SQL Scope/Cosmos
R programming
Desirable Functional Skills: • Previous experience working with Microsoft.
• Previous experience working in Lync or Skype businesses
• Passion to drive improvement in the overall customer experience
• Customer focused / user empathy skills
• Experience working within a geographically-dispersed team
• Excellent problem solving skills
• Experience working across multiple groups and teams
• Be self-critical and have an accountable work approach
• Ability to work in a fast-paced environment that includes an aggressive release schedule
• Experience working with many language versions
• A BS degree in Computer Science or related field is preferred
Total Experience Required 7+ years
Job Status: permanent Position
Share the Profiles to mdanish(at)1stitsolutions.com Contact: 703-349-1004 Keep the subject line with Job Title and Location
More at First IT Solutions