Technical Program Manager, Engineering & Delivery

Architect and implement engineering workflow improvements that measurably reduce bug cycle time — from issue identification through triage, assignment, and resolution

Redesign and consolidate our Jira project architecture into a unified workspace that eliminates fragmentation, improves cross-team visibility, and reduces overhead for engineers

Design and build triage and routing systems, automation, and integrations that remove manual friction from how issues move through the organization

Establish engineering-led delivery practices — work decomposition standards, estimation frameworks, and definition-of-done criteria — that make project execution more predictable without adding unnecessary process

Design lightweight systems that give engineering leadership accurate, real-time visibility into progress, risk, and capacity

Identify and remove structural bottlenecks in how work flows from planning through delivery, diagnosing root causes rather than treating symptoms

Build and implement end-to-end toolchain integrations that create traceability from product intent through engineering work, QA validation, and field outcomes

Define engineering-owned interfaces and contracts between functions — establishing clear, enforceable definitions of what "ready for engineering," "ready for QA," and "ready for field" actually mean

Evaluate, select, and integrate tooling that gives each function appropriate visibility without requiring manual synchronization or status reporting