Associate Software Engineer

Key Responsibilities 1. Platform Monitoring & Operational Support Monitor enterprise integration platforms including MuleSoft, GoAnywhere, EDBIC, ELK/Elastic. Proactively identify integration failures, performance issues, and data discrepancies. Support 24x7 operational coverage through shift-based rotations as required. Ensure timely incident acknowledgment, triage, and resolution within SLA. 2. Incident & Problem Management Handle L2 production incidents, perform impact analysis, and drive recovery. Participate in RCA and CAPA activities, documenting root causes and preventive actions. Coordinate with leads and cross-functional teams during major incidents and escalations. 3. Automation & Tooling Develop and enhance automation solutions for operational efficiency (e.g., alerting, ServiceNow ticket creation, health checks). Build and maintain monitoring dashboards (Elastic/Kibana) to improve visibility and proactive detection. 4. Deployment & Change Support Support deployments and post-deployment validation across integration platforms. Ensure adherence to Change Management (CRs, freeze windows, approvals). Assist with version upgrades, configuration changes, and platform maintenance activities. 5. Documentation & Knowledge Management Maintain clear runbooks, SOPs, and operational documentation. Participate in knowledge transfer sessions and support onboarding of new team members. Provide regular work summaries and updates for leadership visibility. Roles & Accountability Associate Software Engineer Own day-to-day operational tasks assigned during shift. Ensure process adherence for incident handling, monitoring, and escalation. Actively participate in continuous improvement and automation initiatives. A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, with an annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.   For more Ecolab news and information, visit www.ecolab.com.