Information Security Governance Manager

At EBANX, you’ll help expand access to payments and technology in some of the world’s most dynamic markets. We’re a unicorn-status fintech, AI-powered, and scaling fast across 29 countries and counting.

Our platform connects leading global companies to more than 1 billion consumers, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.

If you’re looking to be part of a company that’s transforming the future of payments with clarity, ambition, and real-world impact — we’d love to meet you.

Your day-to-day impact:

• Lead and develop a high-performing Information Security team focused on Risk Management and Security Governance;

• Drive the identification, assessment, prioritization, and treatment of information security risks, ensuring clear visibility and effective communication of risk exposure to senior leadership;

• Oversee the implementation, maintenance, and continuous improvement of compliance programs and certifications, including ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 27018, and PCI DSS;

• Define and maintain the Information Security governance framework, including policies, standards, procedures, and control oversight;

• Coordinate internal and external audits, security assessments, and the execution of remediation and risk treatment plans;

• Define, monitor, and report security KPIs, KRIs, and program effectiveness metrics, providing actionable insights to business and executive stakeholders;

• Drive the organization's security awareness and culture strategy through training programs, phishing simulations, targeted campaigns, and employee engagement initiatives;

• Partner with cross-functional teams (Legal, Risk, HR, Engineering, Product, and Compliance) to embed security and risk management practices into business processes and strategic initiatives;

• Ensure security requirements are incorporated into new products, services, vendors, and third-party relationships from the earliest stages of engagement;

• Provide regular reporting on security governance, compliance status, risk landscape, and strategic initiatives to leadership and relevant governance forums;

• Foster a culture of accountability, continuous improvement, and security-first decision-making across the organization.

Must-haves to shine in this role:

• Proven experience leading teams, with the ability to motivate, coach, and develop people;

• Strong expertise in Information Security Risk Management, including risk identification, assessment, prioritization, treatment, and executive-level reporting;

• Deep knowledge of Information Security Governance and Compliance, including risk management, internal controls, and security frameworks;

• Hands-on experience with global standards and certifications such as ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 27018, and PCI DSS;

• Strong communication skills, with the ability to translate technical risks into business impacts for both technical and executive audiences;

• Proven track record managing audits, assessments, and external regulatory demands;

• Analytical mindset with a business-oriented approach, connecting security decisions, risk exposure, and compliance requirements with strategic goals;

• Experience designing and running awareness programs that go beyond checklists and truly shift culture;

• Passion for innovation and AI-driven efficiency, with a proactive approach to leveraging AI and automation to optimize processes, reduce operational overhead, and enhance operational effectiveness;

• Advanced English — you’ll often interact with international stakeholders.

Bonus points if you have

• • Advanced certifications in Information Security, Risk Management, or Governance, such as ISO/IEC 27001 Lead Auditor/Lead Implementer, CRISC, CISM, CISSP, or similar;

• • Experience working in global or multicultural environments, with distributed teams and international operations;

• • Familiarity with additional governance and risk frameworks such as NIST CSF, COBIT, SOX, or third-party risk management programs;

• • Knowledge of cloud security standards (e.g., AWS, GCP, Azure) and secure development practices;

• • Hands-on experience with awareness platforms (e.g., KnowBe4, Wombat, MetaCompliance) and phishing simulation tools;

• • Experience presenting security and risk topics to executive committees, boards, or senior leadership forums;

• • Previous involvement in security incident response, including coordination and post-incident reviews;

• • Passion for building a security culture, storytelling, and engaging people in non-technical areas;

• • Hands-on experience using Artificial Intelligence (AI) or Machine Learning to automate governance processes, enhance risk analysis, streamline controls management, or improve compliance monitoring.

• EBANX offers:

• • WAVES Program: Annual bonuses based on the company’s performance.

• • Meal/Food Allowance: Credit provided on a flexible benefits card.

• • EBANX Education: Financial support for undergraduate, graduate, and MBA programs to support your professional growth.

• • EBANX Skills: Budget dedicated to workshops, courses, and certifications to encourage your continuous development.

• • Language Classes: Spanish, English, and Portuguese lessons for your personal and professional development.

• • EBANX Health: Comprehensive medical and dental plans fully covered for the employee, plus subsidies for dependents to take care of your and your family’s well-being.

• • EBANX Family: Childcare assistance, extended parental leave for caregivers, and support programs for pregnant employees and children.

• • Life Insurance: Fully paid by EBANX.

• • Transportation: Parking assistance or transportation vouchers, depending on your needs.

• • EBANX Flexible: A special day off on your birthday, semi-flexible working hours (8 hours/day, Monday to Friday), and year-end recess between Christmas and New Year’s without affecting your vacation days.

• • EBANX Play: Well-being program including access to Wellhub, e-Sports, and partnerships with SESC.

• • Blue Club: Exclusive discounts at bakeries, restaurants, stores, courses, and more.

• Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.