Configuration Technician I (CONFTECH) (Copy)

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.

Summary of Position

The Configuration Technician I is responsible for the quality delivery of a multitude of technology-related services. The Configuration Technician I will have an understanding and interest in general computer hardware and software as well as mobile device technology. This position requires initiative and drive to get the job done right and ability to learn from their fellow employees as well as a wish to grow their career and expertise in the technology field are also strongly desired.

Essential Functions

• Configuration and deployment of PC's and mobile devices
• Use and navigation of Windows OS and MS Office
• Navigation of folder and file structure
• Renaming of system(s)
• Use and navigation of Windows Mobile OS, Apple iOS, and Android OS Administration of Mobile Device Management (MDM) solutions
• Use of endpoint management solutions
• Basic hardware knowledge and troubleshooting a plus
• IT Terminology
• Accurately record and track work as it is being done up to and including:
• Item being asset tagged
• Scanning items into electronic media
• Marking items as complete
• Keeping completed items separate from those being worked on

Competencies

1. Ensures Accountability
2. Tech Savvy
3. Communicates Effectively
4. Drives Results
5. Customer Focus
6. Resourcefulness
7. Values Differences
8. Decision Quality
9. Self-development
10. Plans and Prioritizes

Work Environment

This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 30lbs across the building and/or to other offsite buildings for various project needs.

• Lift up to 30lbs. on a regular, continuous basis
• Lift up to 75lbs. unassisted occasionally
• Lift up to 200lbs. with assistance
• Handle a wide range of motion, often repetitive bending over or twisting

Required Education and Experience

• High School Diploma Degree
• 2 Years of Experience

Qualifications

• An AA degree in an IT related field strongly preferred
• An A+ Certification is desired but not required
• Technical Skills Working knowledge of Windows OS
• Working knowledge of mobile devices
• High proficiency in Outlook, Word, and Excel required
• Working knowledge of Apple OSX preferred
• Some CMD line experience preferred Written and Verbal Skills
• Must be able to communicate clearly, in English, verbally and electronically (written email)
• Ability to work independently with minimal supervision
• Attention to Detail
• Must be able to accurately record and track work as it is being done up to and including:
• Item being asset tagged
• Scanning items into electronic media
• Marking items as complete
• Keeping completed items separate from those being worked on

AAP/EEO Statement

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation

The base pay range for this role is $17 – $20 per hour.

Ready to apply?

Powered by

First name *

Last name *

Email *

LinkedIn URL

Phone number *

Location

Resume *

Click to upload or drag and drop here

Cover letter

Click to upload or drag and drop here

Home Address - Street/City/State/Zip *

Are you at least 18 years of age? *

Yes

No

Are you currently or have you ever been employed or contracted to work for Denali? *

No

As a client

As a contractor

As a full-time employee

Before beginning work duties, will you be able to provide evidence of your identity and right to work in the United States? *

Yes

No

If necessary, are you willing to relocate? *

Yes

No

If necessary, are you willing to travel? *

Yes

No

If offered a position, when are you available to start? *

Were you referred to Denali by an employee or client? *

No

Employee

Client

What is your desired salary? *

Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? *

Select an option

Voluntary Self-Identification

To comply with government reporting requirements, we invite candidates to participate in the self-identification survey below. Your completion of this form is entirely optional, and your decision will neither influence the hiring process nor any subsequent stages. Any information you choose to share will be kept confidential and stored in a secure file. As outlined in our Equal Employment Opportunity policy, we uphold a commitment to non-discrimination based on any protected group status specified in applicable laws.

Gender

Please select

Race

Please select

Race and ethnicity descriptionsExpand

Voluntary Self-Identification of Veteran Status

VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans, we are asking you to tell us if you are a veteran covered by VEVRAA. If you believe that you belong to any of the following categories of protected veterans, please indicate by making the appropriate selection.

Veteran status descriptionsCollapse

Disabled veteran

A veteran who served on active duty in the U.S. military and is entitled to disability compensation (or who but for the receipt of military retired pay would be entitled to disability compensation) under laws administered by the Secretary of Veterans Affairs, or was discharged or released from active duty because of a service-connected disability

Recently separated veteran

A veteran separated during the three-year period beginning on the date of the veteran's discharge or release from active duty in the U.S military, ground, naval, or air service

Active duty wartime or campaign badge veteran

A veteran who served on active duty in the U.S. military during a war, or in a campaign or expedition for which a campaign badge was authorized under the laws administered by the Department of Defense

Armed Forces service medal veteran

A veteran who, while serving on active duty in the U.S. military ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985 (61 Fed. Reg. 1209).

Veteran status

Please select

Apply

Req ID: R25