Senior Salesforce Consultant

We offer: Responsibilities: Take ownership of Salesforce support items, providing second-level and advanced support for issues involving automation, integration with SAP and other systems, validation, configuration, and custom coding (APEX, Lightning Web Components). Act as a technical mentor for other members of the team, supporting onboarding and continuous skills development for junior colleagues. Collaborate with international business and IT partners, architects, and global team members to define and deliver scalable, sustainable Salesforce solutions. Perform root cause analysis, identify trends, and implement process optimizations or technical improvements for recurring issues. Help design and maintain robust data models and oversee process documentation within the Salesforce landscape. Stay up-to-date with new Salesforce features and industry best practices, advocating for improvements to our global technology stack. Tasks and Qualifications: Responsibilities: Take ownership of Salesforce support items, providing second-level and advanced support for issues involving automation, integration with SAP and other systems, validation, configuration, and custom coding (APEX, Lightning Web Components). Act as a technical mentor for other members of the team, supporting onboarding and continuous skills development for junior colleagues. Collaborate with international business and IT partners, architects, and global team members to define and deliver scalable, sustainable Salesforce solutions. Perform root cause analysis, identify trends, and implement process optimizations or technical improvements for recurring issues. Help design and maintain robust data models and oversee process documentation within the Salesforce landscape. Stay up-to-date with new Salesforce features and industry best practices, advocating for improvements to our global technology stack. Requirements: University degree in Computer Science, Business Informatics, Information Systems, Digital Media, or comparable field. Salesforce Administrator certification required; advanced certifications (e.g., Platform Developer, Architect) highly preferred. Minimum 3 years of experience supporting and developing in Salesforce, with proven skills in automation, validation, configuration, integration, and hands-on coding (APEX, Lightning Components). Strong mentoring, interpersonal, and communication abilities; experience in a multinational team is a plus. Excellent problem-solving and analytical skills, with a strong customer service mindset. Fluent in English (spoken and written). Familiarity with IT Service Management (ITIL) and agile project methods (Scrum) is beneficial. #LI-AM3 KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.