System Administrator (Desktop Support)

Active Ts/sci Security Clearance Required

As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Springfield, VA.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

As a System Administrator (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.

In this role, a typical day will include

• • Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.

• • Provide troubleshooting support for systems hardware and software issues that are highly complex.

• • Performs advance software installations and upgrades to operating systems and layered software packages.

• • Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.

• • Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.

• • Leads complex data/media recoverability following a schedule of system backups and database archive operations.

• • Evaluates and assesses existing systems and plans long term strategies.

• • Configure and maintain networked computer system, including hardware, system software, and applications

• • Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.

• • Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager.

• • Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues

• • Train end-users on the proper use of hardware and software. May training large groups of end users.

• • May coach and review the work of less-experienced professionals.

• • May serve as a team or task leader (Not a people manager)

What You'll Need TO Succeed

• • Knowledge in one or more of the following areas:

• • Thin Client using Virtual Desktop Infrastructure (VDI) Technology

• • Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM

• • End User Hardware

• • Thin Client, Thick Monitors, KVM’s, Printers, Plotters Print Server Configurations, VOIP phone,

• • Desktop Image Management

• • Home Directory and Profile Support Services

• • E-mail Support Services

• • Software Support Services

• • Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM

• • Excellent troubleshooting capabilities

• • Strong communication skills

• • Strong work ethic and attention to detail

• • Strong writing skills (consistently document work completed)

• • Strong time management skills and ability to work flexible schedules to meet job requirements

• • Ability to move and lift computers, printers, monitors, and other hardware

• • Team player and willing to share knowledge and learn from others to ensure team's success

• • Enthusiasm and ability to adapt to new and changing technologies

• Education/Experience Requirement:

• • BA/BS (or equivalent experience)

• • 5+ years of experience

• Certifications:

• • Security+ or CASP

• • ITIL v4 Foundations

• Additional Information

• • All your information will be kept confidential according to EEO guidelines.

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $110-$120k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.