Source description
About the role
About Collabera
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Job Description: Position: Systems Administrator Duration: 6+ Months Location: Nutley, NJ - 07110
Responsibilities
• Perform application/operating system support for large numbers of globally-based Windows/HP systems. • Analyze alarms from monitoring tools. Perform corrective actions to restore service for clients subscribing to TRM services. • Implement changes on production devices. Assist front-line client-supporting staff identifying and resolving complex application and connectivity failures. • Liaise with regional and global staff to ensure production systems are processing data real-time and that all emergency procedures and service restoration documentation are updated accordingly. • Responsible for reporting service outages and documenting events and service outages in accordance with established procedures
Essential Responsibilities: • Ensuring all service checks, changes, procedures are followed as outlined in service level agreement and internal standard operating procedure. • Offers solutions and suggestions for process and product improvements to management. • Complete daily activities ensuring that the team is meeting quality standards for each position set by management. • Create/Update incident and change tickets with actions taken by the group. • Perform other miscellaneous duties as needed.
Required Skills and Experience: • Working knowledge/experience of Solaris/Linux or Microsoft Server Operating Systems • Working knowledge/experience of Microsoft Office, Internet Protocols, and networking technologies. • Solid technical, analytical, and problem solving skills with emphasis on both process and technology to solve business problems.
Desired Skills and Experience: • Technical Operations experience a plus. Working knowledge of news and/or financial markets. • Experience working within an global organization. • Experience with administrating Windows-based systems in an enterprise environment. • ITIL working knowledge.
Shift work: • Shift Position: Overnight or Day - (includes weekends and rotation on ad-hoc basis)
Education / Certifications Required: • Associate/Bachelor’s degree in Business, Information Systems, or related field highly preferred. ITIL certification a plus.
Ashish Biyala 314-942-5484
How to Apply For This Position: Please contact Ashish Biyala on 314-942-5484
Application Support/ Production Support, Unix/Solaris, Windows, ITIL
To know more about this position please contact; Ashish Biyala
314-942-5484
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