Solutions Engineer

Role Overview The position is central to accelerating partner transformation toward secure networking, platform-driven business models. It focuses on embedding AI and AIOps capabilities into partner solutions, enabling predictive operations, automation, and data-driven decision-making across customer environments. The role drives adoption through technical leadership, solution innovation, and strategic deal engagement, helping partners evolve into intelligent solution providers. Key Responsibilities Cross-Architecture, AI & AIOps Leadership Lead the design and execution of AI-enabled cross-architecture solutions across strategic partners Integrate AIOps, observability, and automation into networking and security solutions to deliver predictive and self-healing capabilities Establish and scale Centers of Excellence (CoEs) and partner practices Enable partners to leverage Cisco platforms (e.g., AI infrastructure, observability, and security analytics) for data-driven outcomes Strategic Customer & Partner Engagement Act as the primary technical advisor on AI, AIOps, and cross-architecture solutions to partner leadership and customers Engage CIOs, CTOs, and business leaders to align AI-driven solutions with enterprise transformation goals Translate business challenges into intelligent, automated, and integrated architectures Shape long-term roadmaps incorporating AI adoption, data strategy, and platform integration Technical Sales & Deal Acceleration Lead technical strategy for large, complex AI-led transformation deals Architect solutions that combine AI infrastructure, AIOps platforms, and cross-architecture capabilities Orchestrate cross-functional teams to deliver differentiated, outcome-driven proposals Position Cisco’s AI and AIOps capabilities to outpace competitors and drive market differentiation Demand Generation & Innovation Identify and develop high-impact AI use cases across industries and partner ecosystems Lead demonstrations showcasing real-time insights, automation, and business outcomes powered by AI Build reusable frameworks for AI-driven cross-architecture solutions (e.g., smart operations, secure AI infrastructure, intelligent networks) Qualifications Deep expertise across Cisco architectures with strong understanding of AI, AIOps, and observability platforms Experience in AI/ML-driven solutions, automation frameworks, or data-driven architectures Proven ability to influence senior executives on AI transformation and technology strategy Track record of leading complex, multi-architecture and AI-enabled engagements Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.