Technical Support Specialist

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Technical Support Specialist

Memphis, TN

Corporate Group Network

In office

Full-time

The Technical Support Specialist is responsible for providing technical assistance and support to end users related to computer systems, hardware, and software. The Technical Support Specialist also runs diagnostic programs, isolates problems, and determines and implements solutions.

• High School diploma and/or technical degree/certification
• Minimum of four (4) years of work experience in an IT related position
• Excellent verbal and written communication skills
• Excellent problem-solving and customer service skills
• Ability to balance multiple priorities to meet expected response deadlines
• Ability to work independently and as a member of a team
• Demonstrated experience and strong knowledge of computer systems (desktops/laptops), printers, mobile devices and other technical products
• Demonstrated experience and strong knowledge of Anti-Virus solutions, Exchange, Lan Environment, and Active Directory
• Demonstrated experience and strong knowledge of Windows 10 and Microsoft Office 365

PHYSICAL DEMANDS:

Location of job activities 100% inside

Noise and/or vibrations exposure

Frequently reach (overhead), handle, and feel with hands and arms

Stand and sit for prolonged periods of time

Occasionally stoop, kneel, and crouch

Occasionally lift, carry, and move up to 35 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

$23 - $30

The actual compensation for the position may vary based on market differences and on factors such as skills, experience, qualifications and can vary based on location and/or work schedule. In addition to base pay, CareTria offers a comprehensive benefits package. Full-Time benefits include access to health, dental, and vision insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks. Eligible employees may also have access to performance bonuses.

CareTria is an Equal Opportunity Employer.

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I understand, where permissible under applicable state and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment, and must receive a negative result for illegal drug use before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical examination after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matters related to my suitability for employment. *

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Req ID: R13