Lead Customer Service Engineer

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Job Responsibilities Deployment of major consulting projects at key customers: understanding customer’s requirements, working on sophisticated solutions and presenting them to the customer Deliver product training and live demonstrations for both pre-sales and post-sales customers. Support and contribute to customer-funded professional services projects involving MSC software. Create technical knowledge content including how-to articles, presentations, and videos. Collaborate with internal sales, services, and R&D teams to share user feedback and improve product offerings. Available to work on customer site Work closely together with the local and European sales and technical teams.

EXPERIENCE: Minimum 3 years of experience in a similar technical environment. Proficient in at least MSC Software products : Nastran, Patran. Strong knowledge of aerospace and/or defence industry processes . Expertise in structural analysis , including: Static and dynamic analysis. Multi-body dynamics, Non linear analysis Aeroelasticity knowledge MARC a plus ADAMS a plus Programming Python or other scripting language. Apply AI and machine learning techniques to enhance FEM workflows, including optimization, predictive modeling, and automated meshing.

Skills

Experience with FEA simulations for complex systems. Multibody a plus Strong problem-solving skills and ability to work independently. Advanced time management, communications, decision making, human relations, presentation and organizational skills. Professional appearance and presentation required Pre Sales oriented attitude Italian as mother tongue; excellent command of English, written and spoken Job location will be in Rome We’re doing work that matters. Help us solve what others can’t.