Source description
About the role
Review the latest threats targeting Bolster's customers and prospects.
Analyse online content across multiple platforms including web, social media, app store, website building platforms, etc.
Train Bolster's AI engine based on the latest threats.
Investigate online activity and infrastructure to determine the fraud source.
Engage with hosting providers, registrars, registries and platforms to shutdown online threats.
Track ongoing enforcement efforts and content change.
Provide support and written responses to customer queries and requests via tickets.
Support sales and customer success teams with threat intelligence for customers and prospects
Generate ad-hoc reports summarizing metrics and trends targeting customers and prospects.
Respond to security alerts to support issue resolution and minimize the impact of security events.
Research security issues and work with internal teams to find and track resolution.
Help manage and improve the issue-tracking process.
Create and enhance operational metrics to ensure the security programs are effective.
This role will initially focus heavily on identifying and addressing abuse across social media platforms, with opportunities to expand into additional threat vectors and abuse types over time.