Senior Specialist, Production Services Infrastructure Support Analyst

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Senior Specialist, Production Services Infrastructure Support Analyst

Nashville, TN, United States

Job Description

We’re seeking a future team member for the role of Senior Specialist, Production Services Infrastructure Support Analyst to join our Data Center Services team. This role is in Nashville, TN – ONSITE.

In this role, you’ll make an impact in the following ways

• This is a hands-on, onsite data center technician role focused on physical infrastructure operations, supporting a 24x7 mission-critical environment. Shift work may be required.

• Execute hands-on installation, break/fix, and lifecycle management of data center infrastructure (servers, storage, and network devices)

• Perform structured cabling (fiber and copper), cabinet buildouts, and assist with space planning in accordance with design standards

• Support 24x7 Data Center operations through incident response, troubleshooting, and shift coverage

• Execute small to mid-size infrastructure tasks and projects across competing priorities

• Maintain accurate documentation, asset tracking, and audit records

• Adhere to strict safety, security, and change management procedures

• Contribute to the development and adoption of AI-enabled monitoring and automation capabilities to improve operational efficiency and incident response

• Comply with all data center safety requirements, including adherence to operational controls and secure handling of equipment and media

• To be successful in this role, we’re seeking the following:

• An individual with a bachelor’s degree in computer science or equivalent field or with 5-7 years of field experience working in large scale data centers.

• Experience with ticketing systems (e.g., ServiceNow) and data center infrastructure management (DCIM) tools preferred.

• Strong troubleshooting and incident response skills in a production environment

• Ability to work in a data center environment, including lifting equipment (50–70 lbs), working in raised-floor environments, and standing for extended periods

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Apply Now

Job Info

• Job Identification77790
• Job CategoryProduction Services Infrastructure Support
• Posting Date06/25/2026, 02:57 AM
• Locations420 Woodfolk Avenue, Nashville, TN, 37207, US
• Job ScheduleFull time
• Job ShiftDay
• Base Salary Min59000
• Base Salary Max99000

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