IT Systems Engineer II

Education:

Bachelor’s degree in information technology, computer science, a related field, or equivalent work experience

Experience:

Not less than five (5) years’ experience in systems and network administration, preferably in a regulated laboratory or research organization.

Not less than five (5) years’ experience supporting and managing a corporate IT system, including but not limited to: Active Directory, virtualized infrastructure, backup systems, network architecture, data room management, and cloud-based platforms.

Not less than five (5) years’ experience supporting and managing corporate Azure and AWS environments including but not limited to: virtualized infrastructure, network architecture, and cloud-based platforms.

Not less than five (5) years’ experience providing end-user support and desktop engineering.

Knowledge of Azure AD, Active Directory, Group Policy, Office 365, Scripting/Power Shell, Azure, AWS, and other Microsoft and third-party enterprise technologies.

Knowledge of Windows Server 2012 through 2025 Operating Systems.

Knowledge of Network protocols including DHCP, DNS, IP routing, VLANs and performance metrics.

Knowledge of ITIL Service Support and Delivery best practices.

Skills

• Knowledge and experience within the Microsoft stack of applications and platforms.

• Demonstrated knowledge of server configurations: RAID, SAN, networking protocols, IIS, DNS, DHCP, SMTP, VPN technologies, firewalls, and security certificates.

• Demonstrated network knowledge: WAN, LAN, VPN, VLAN, Route and Switch, Firewalls, ACLs, Spanning Tree.

• Demonstrated of knowledge of Microsoft Group Policy and Distributed File System practices

• Demonstrated ability in diagnosing and remedying critical server-related problems and failures promptly and effectively.

• Demonstrated knowledge of hyper converged infrastructure and networking components.

• Knowledge of in/out of band management.