Source description
About the role
Work in a regional team to collaboratively design and develop a platform that provides world class KYC/KYB service that is compliant and able to provide best user experience
Assist in the design of the development roadmap according to the strategic vision and goals
Create and review Product Requirements Document (PRD) for easy tracking within the project group
Ensure the project is executed according to schedule to meet the deadlines
Communicate with Engineers / Designers as well internal stakeholders to ensure they meet users' needs and those that offer the greatest value are prioritized
Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets
Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product
Articulate new features and enhancements to users and internal stakeholders
Support ongoing product use, create documentation that outlines changes regarding the functionality and provide support to users
Track and analyze key user metrics to form feedback loop for continuous improvements
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