Quantitative Operations Associate II- Lead Modeler

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Data & Modeling - Resource Analytics team in Global Operations Data, Reporting & Operations Management is looking for a motivated individual with strong quantitative skills and experience in time series forecasting and predictive modeling. This individual will be responsible for developing and maintaining strategic volume forecasting and capacity planning models with the goal of maintaining optimal staffing levels across Global Operations. In addition, the position will involve quickly gaining subject matter expertise to 1) assist with analyst onboarding and training, and 2) ensure model adherence to Model Risk Management (MRM) requirements. The ideal candidate will have a keen eye for detail, a strong sense for modeling complex operational systems, excellent verbal and written communication skills, and the ability to coach junior analysts Quantitative Operations Associate II - Lead Modeler Responsibilities include: • Develop and maintain volume forecasting, capacity planning, and resource optimization models • Research and implement new predictive modeling and operations research methodologies • Assist in driving forecasting and capacity modeling consistency and innovation across team • Routinely partner with Front Line Units (FLUs) to ensure model accuracy • Conduct model production and performance presentations with executive leadership • Assist with documentation and other efforts to adhere to Model Risk Management (MRM) requirements • Serve as volume forecasting subject matter expert to help with analyst onboarding and training across Resource Analytics Responsibilities: Develops and maintains models for the line of business, including volume forecasts, capacity plans, and vendor models using advanced mathematical/statistical techniques Drives horizontal consistency in model development, visualization, and usage across peer groups Conducts routine model production and performance presentations with executive leadership Ensures adherence to Model Risk Management (MRM) requirements Supports ongoing model monitoring to improve forecasting performance and efficiency Evaluates new opportunities and implement changes to improve model lifecycle processes Demonstrates ability to operate independently, and ability train/mentor team members as needed Required Skills: • Master’s degree in Mathematics, Statistics, Applied Economics, Industrial Engineering, Operations Research, Advanced Analytics, other STEM field; or equivalent experience. • 5+ years of experience in quantitative roles modeling complex systems. • Fundamental understanding of linear regression, time series, and other predictive modeling techniques, both through education and professional experience. • Proficient in MS Office, particularly Excel and Copilot. • Proficient in SAS, Python, or R. •Ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration. •Strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders. •Natural curiosity and drive to answer important business questions. High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment. • Prior Banking industry analytics and modeling experience, specifically with developing models that adhere to standards set by a risk management governing body. Desired Skills: •Prior operational volume forecasting, capacity planning, or financial planning experience. •Experience with Arena or similar discrete event simulation software. •Experience with SAS OR, GAMS, XPRESS, CPLEX, or similar optimization software. •Tableau or other data visualization software experience. •Data mining experience using SQL/SAS querying. •Fundamental understanding of simulation and operations research techniques (discrete event simulation, Monte Carlo simulation, queuing theory, Markov chain modeling, optimization, etc.), both through education and professional experience. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540) Pay and benefits information Pay range $126,000.00 - $168,700.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice