Corporate Security Specialist - PIAM Team - 2nd shift

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for executing corporate security activities essential to protecting the safety of employees and bank facilities. Key responsibilities include gathering, analyzing, and disseminating intelligence related to potential threats, risks, and vulnerabilities, or ensuring the bank’s security technology programming and credentialing is accurate. The Corporate Security Specialist is responsible for the administration, support, and lifecycle management of enterprise electronic security systems that protect the organization’s people, facilities, and assets. This role provides technical expertise across video surveillance, intrusion alarm systems, and access control technologies, supporting device programming, configuration, connectivity, and operational stability in a highly regulated environment. The Specialist partners closely with internal stakeholders and external vendors to ensure security technologies are deployed, maintained, and optimized in alignment with regulatory requirements, life safety standards, and organizational risk posture. This position requires strong technical aptitude, critical thinking, and the ability to troubleshoot and resolve complex system, device, and network-related issues while maintaining composure in time‑sensitive or high‑impact situations. Responsibilities: Provide technical support and system administration for enterprise access control systems Perform device management and programming, including configuration changes, troubleshooting, testing, and validation of security devices and applications Support networked security systems, partnering with Network Services and technology teams to resolve connectivity, performance, and integration issues Coordinate and guide installations, upgrades, and maintenance activities, working with vendors, integrators, and property management teams Analyze system behavior, alerts, failures, and trends to identify root causes and recommend corrective actions Serve as a technical escalation point for complex security technology issues impacting multiple locations or systems Ensure access control systems are in compliance with the Federal Bank Protection Act and applicable federal, state, and local regulations Support life safety and incident response by providing timely technical assistance during system outages, escalations, or security events Document system changes, programming updates, and resolutions with a strong attention to accuracy and audit readiness Maintain effective communication with employees, contractors, vendors, and business partners while balancing multiple priorities and requests Required Qualifications: 2+ yrs experience in a corporate security/Technical customer service/operations role, and/or a basic understanding of security system technologies (alarms, video, and access control). Proficient in MS Office: Word, PowerPoint, Excel, and SharePoint Highly organized, motivated self-starter who can deliver results with minimal direction Team-orientation, flexibility, with a receptiveness to change Strong, confident presentation skills with the ability to synthesize information and communicate clearly and succinctly with stakeholders Excellent analytical skills, with significant attention to detail - ability to query, review, and manipulate data Demonstrate the ability to be adapt to rapid changes in priorities and demand and manage risk effectively Must be able to work 2nd shift schedule - 11:00am - 8:00pm EST, Monday - Friday) Desired Qualifications: Card Access Control experience Symmetry (AMAG) experience Proficient in Adobe Photo Shop Basic SQL knowledge Technology, Risk or Compliance background Skills: Attention to Detail Critical Thinking Problem Solving Research Risk Management Analytical Thinking Business Acumen Decision Making Written Communications Collaboration Customer and Client Focus Data Visualization Innovative Thinking Reporting Shift: 2nd shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. 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