Source description
About the role
We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges. In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients – including governmental agencies and private companies – throughout the United States and India.
We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.
MULTIPLE POSITIONS OPEN SO PLEASE MENTION WHICH ROLE & LOCATION YOU ARE APPLYING FOR TO AVOID CONFUSION Roles
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Tier II Level Support (3 resources)
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Tier IV Expert Location
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Tier II: New Orleans, LA
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Tier II: Norfolk, VA
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Tier II: Camp Lejeune, NC
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Tier IV: Quantico, VA Duration After 3 months may want to consider hiring the resources
Clearance required: Active DOD SECRET clearance required, Interim OK
SSBI preferred Security+ certification needed Detailed Task Description Assist new personnel in user familiarization and capabilities of deployed tools
Create and modify views in BSM
Create reports requested
Assist with management of operator access to views/reports.
Add/remove SNMP information for devices
Troubleshoot within the region. Identify regional assets lacking.
Build local views in Node Manager to customer requirement
Monitor Enterprise Monitoring Tier II Remedy queue and resolve incidents as able.
Monitor and maintain awareness of regional tickets and items of concern
Add/remove site specific node groups for systems Define/Add/Remove custom site specific SNMP monitoring requirements. Build local topology views in Node Manager to customer specifications. Manage site-specific critical system alerts and operator recipient definitions.
GOOD COMMUNICATION SKILLS
DURATION: 6+ Months Contract (After 3 months may want to consider hiring the resources)
INTERVIEW: Telephone / Skype
More at Atria Consulting
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