Server Operations Engineer II

What You’ll Do

Perform daily operational maintenance and troubleshooting for cloud server and bare-metal environments, escalating issues as needed. Troubleshoot operating system issues, including reboots and OS-level problems, across cloud and bare-metal environments. Partner with cloud vendors and internal teams to diagnose and resolve server failures and infrastructure issues. Participate in on-call rotations, monitoring infrastructure health and responding to operational alerts. Maintain accurate records in ticketing, asset management, and tracking systems, and submit requests such as RMAs or vendor escalations. Support cloud fleet operations and day-to-day infrastructure management tasks. Contribute feedback on tools, platforms, and automation workflows to help the team improve. What We’re Looking For Bachelor’s degree or diploma in Computer Science, Electrical Engineering, or a related field. Basic understanding of cloud infrastructure operations and server technologies, with familiarity with Linux systems and basic troubleshooting. Ability to read and run simple Shell/Bash or Python scripts. Basic knowledge of networking concepts, including TCP/IP, MAC addressing, subnetting, DNS, and VLANs. Familiarity with remote server management concepts such as IPMI or virtual console access. Strong learning agility, an ownership mindset, and the ability to work under pressure in fast-paced environments. Good written and verbal communication skills in English, and strong teamwork capabilities. Strong documentation habits and operational discipline. Nice to Have Understanding of automated OS deployment concepts such as PXE or provisioning pipelines. Exposure to automation or infrastructure management tools such as Ansible.

Salary Range

$66,120.00 - $104,400.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

Dental provided through UHC

Nationwide Vision provided by UHC

Flexible Spending Account for Health & Dependent Care

Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

Corporate Wellness Program provided by Goomi Group

Employee Assistance Program

Wellness Days 401k Plan

Basic and Supplemental Life Insurance

Short Term & Long Term Disability

Critical Illness, Critical Hospital, and Voluntary Accident Insurance

Tuition Reimbursement (available 6 months after start date, capped)

Paid Time Off (accrued and prorated, maximum of 120 hours annually)

Paid Holidays

Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law