Senior Lab Engineer, Device Services Infrastructure

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Senior Lab Engineer, Device Services Infrastructure

Santa Clara, California, United StatesSoftware and Services

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The Device Services (DS) Infrastructure team is seeking a senior operations engineer who thrives in complex operational environments and can drive operational improvements across our lab ecosystem. We manage a fleet of thousands of Apple devices used in a centralized automated test system that is critical to engineering teams developing for iOS, watchOS, tvOS, and macOS. This role partners closely with lab operations, automation, and software services teams to improve device management, testing workflows, operational visibility, and lab scalability.

We are looking for an operational problem-solver and strategic leader who understands both the technical and human sides of running high-volume test labs. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation.

• Leading cross-functional projects spanning hardware, software, and operations to align lab workflows with automation systems and engineering needs

• Partnering with software and automation teams to help us scale effectively

• Identifying and resolving systemic operational issues in device intake/retirement, inventory health, and lab throughput

• Driving ongoing workflow improvements across multiple sites (Santa Clara, San Diego, Munich, and future expansions)

• Developing operational metrics to measure lab performance, device utilization, and process adherence

• Mentoring engineers and technicians on process optimization and technical troubleshooting

• Partnering with the Lab Operations Manager to execute high-impact initiatives

• 7+ years of experience in technical operations, systems integration, or large-scale lab/test environments

• Strong understanding of operational workflows from device provisioning and tracking to testing and decommissioning

• Demonstrated ability to lead ambiguous, cross-functional projects with minimal oversight

• Experience with scripting or automation tools (Python, Bash, Ansible, or similar)

• Communication and project management skills across technical and operational audiences

• Experience with software services, automation infrastructure, or device farm environments

• Familiarity with continuous integration test systems

• Experience supporting teams with multiple geographic sites

• Knowledge of hardware lifecycle management and inventory tracking systems

• Experience with macOS, iOS, and other Apple platforms

• Creative thinker and strong problem solver with meticulous attention to detail

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

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