Machine Learning (ML) Data Scientist - ISE Analytics and User Studies, Input Experience

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Machine Learning (ML) Data Scientist - ISE Analytics and User Studies, Input Experience

Cupertino, California, United StatesSoftware and Services

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Apple’s Intelligent System Experience (ISE) group builds intelligent software products and experiences on platforms that are used by millions of users around the world every single day. The ISE Data Science team works across products and platforms to translate vast amounts of metrics about software feature usage on iPhone, iPad, and Mac into actionable insights for our leadership in Engineering, Design, and Product Marketing teams. As Apple Intelligence features such as Writing Tools, Smart Reply, and Genmoji evolve, data has become increasingly central to how we understand the user experience, inform product strategy, and evaluate new machine-learning systems in a timely fashion.

We are looking for an experienced Machine Learning (ML) Data Scientist to help us uncover insights about how Apple customers experience our technologies. This includes but is not limited to:

*Understanding feature usage, such as engagement with Genmoji and Image Playground *Evaluating the accuracy of algorithms like autocorrection for non-English languages, and ML models *Mining user feedback data to identify opportunities for model improvements

• As a member of our dynamic team, you will have the unique and rewarding opportunity to influence the direction of upcoming products and features that will delight millions of Apple customers around the world every single day! Some of the work you will do includes:

• Analyzing quantitative and qualitative data from multiple data sources and translate this data into actionable insights for our cross-functional partners in Engineering, Design, Product Marketing, QA, and Leadership to help drive product direction and business strategy for iOS, iPadOS, and macOS features, including multi-platform Apple Intelligence features.

• Delivering accurate and timely data analyses, visualizations, and presentations to stakeholders in order to meet mission- and business-critical requests. Presenting key insights through effective data storytelling, and communicating compelling data-driven narratives without compromising analytical rigor.

• Developing and implementing robust monitoring, alerting, and health checking systems to ensure sustained data and machine learning model performance at scale.

• Proactively seeking ways to continuously improve existing data pipelines, reduce data storage loads, and identify opportunities for feature performance improvements.

• Fostering a data-informed culture by sharing data science best practices across Apple. Mentoring and coaching fellow data scientists on technical best practices as appropriate.

• Master’s or PhD degree in Data Science, Statistics, Engineering, or other related field plus 3+ years of industry experience building data-driven solutions to solve business problems.

• 2+ years of experience with scripting languages (e.g. Python) for data processing and development, and 2+ years of data-querying experience (SQL and/or Splunk, etc.).

• 2+ years of experience working with Tableau or similar data visualization technologies as well as the ability to design informative dashboards and reports.

• A solid foundation in statistical analysis, capable of designing A/B experiments and conducting analyses on your own.

• Excellent communication and presentations skills, including the ability to clearly explain difficult technical topics to business partners and executives.

• Ability to dive into the details on product features and underlying architecture in order to define metrics and success criteria.

• Ability to work effectively cross-functionally with Engineering, User Studies, QA, Design, Marketing, and others across multiple time zones and across multiple projects simultaneously, delivering meaningful insights in a timely manner to drive project success.

• Experience working with and processing non-English or multilingual data (e.g. Cantonese, Thai, Arabic). Passionate about understanding global cultures and languages.

• Experience with generative models and leveraging them to create applications.

• Experience working with big data, and applying machine learning to solve business problems, especially around launching of new products and services.

• Experience with Spark or PySpark applications.

• Experience with natural language processing.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

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