Mgr Information Systems

Career Category Information Systems Job Description Role Description:

As a Manager of Information Systems at Amgen, you will provide leadership and oversight to the organization's information systems function. You will collaborate with stakeholders to understand business needs, develop IT strategies, manage IT projects, and ensure the effective delivery of information systems solutions. Your strong leadership skills, strategic mindset, and technical expertise will contribute to the alignment of IT initiatives with the company's goals.

The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry. The role requires a solid background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience.

Roles & Responsibilities: Collaborate with product managers, designers, and engineers to support CTDA operations by automating tasks, monitoring system health, and minimizing downtime through incident response

Capture the voice of the customer to define business processes and product needs

Collaborate with CTDA business stakeholders, Architects and Engineering teams

to prioritize release scopes and refine the Product backlog

Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team

Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog

Ensure Acceptance Criteria and Definition of Done are well-defined

Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders

Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements

Identify and manage risks associated with the systems, requirement validation, and user acceptance

Develop & maintain documentations of configurations, processes, changes, communication plans and training plans for end users

Ensure operational excellence, cybersecurity, and compliance.

Collaborate with geographically dispersed teams, including those in the US and other international locations.

Foster a culture of collaboration, innovation, and continuous improvement

Basic Qualifications and Experience: Master’s /Bachelor's degree with 8 - 13 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies

Functional Skills: Must-Have Skills Experience with Agile software development methodologies (Scrum)   and SAFe

Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

Strong knowledge of ETL Processes

Familiarity with regulatory requirements for Clinical Trials ( e.g. 21 CFR Part11, ICH)

Good-to-Have Skills: Experience in managing product features for PI planning and developing product roadmaps and user journeys

Experience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions

Technical thought leadership

Able to communicate technical or complex subject matters in business terms

Experience with data analysis, data modeling, and data visualization solutions such as Tableau and Spotfire

Professional Certifications (please mention if the certification is preferred or mandatory for the role): ITIL (preferred)

SAFe for Teams certification (preferred)

Certified Business Analysis Professional (Preferred)

Soft Skills: Able to work under minimal supervision

Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

Excellent analytical and gap/fit assessment skills

Strong verbal and written communication skills

Ability to work effectively with global, virtual teams

High degree of initiative and self-motivation

Ability to manage multiple priorities successfully

Team-oriented, with a focus on achieving team goals

Strong presentation and public speaking skills

Shift Information: This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours .

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