Manager - Program Management - Enterprise Data Platforms

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Manager - Program Management - Enterprise Data Platforms

Phoenix, AZ, United States(Hybrid)

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Job Description

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the Enterprise Bid Data Platform and engineering, architecture, and Platform enablement supporting 20+ Lines of Business across American Express. Our Big data Platform is the backbone of enterprise data – driving scalable, secure, and high-performance for the enterprise data warehouse powering data-driven insights across American Express. This role will drive technical delivery across multiple initiatives that support the resilience, innovation, and growth of our big data platform.

Responsibilities

How will you make an impact in this role?

• Manage the strategic planning, coordination, and execution of technology-focused projects, ensuring alignment with organizational objectives and project goals
• Ability to define and execute complex program roadmaps, aligning business and technology strategies
• Drive technical delivery in Agile, SAFe, and hybrid delivery models
• Ability to have strong dependency management across multiple teams and platforms
• Skilled in risk management, issue resolution, and executive-level reporting
• Experience managing vendor/partner ecosystems and platform integrations
• Strong executive presence with the ability to influence senior leadership and stakeholders
• Experience working across business, product, data, and engineering teams
• Ability to communicate complex technical concepts in clear, business-oriented terms

Qualifications

Preferred Qualifications

• Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred

• Knowledge of Agile/SAFe/Lean methodologies

• 8–12+ years in technical program management, delivering large-scale data and platform initiatives

• Proven track record managing cloud-based data platforms (e.g., AWS, Azure, GCP) and big data ecosystems

• Experience leading cross-functional programs spanning data engineering, AI/ML, analytics, and platform teams

• Demonstrated success delivering enterprise-scale, multi-year transformations

• Experience implementing or supporting enterprise semantic layers and data standardization initiatives

• Understanding of data-as-a-product models and domain-oriented data ownership

• Familiarity with agentic AI use cases (automation, orchestration, decision intelligence)

• Ability to translate business needs into AI-enabled, data-driven solutions

• Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions

• Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain position.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

Job Info

• Job Identification26008104
• Job CategoryTechnology
• Posting Date07/15/2026, 12:14 AM
• Apply Before07/22/2026, 01:00 AM
• Degree LevelBachelor's Degree
• Job ScheduleFull time
• Job ShiftDay
• Locations18850 N 56th Street Building 1, Phoenix, AZ, 85054, US(Hybrid)
• Salary Range$103750 - $174750 annually + bonus + benefits
• Career AreaTechnology

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