Senior Network Installation Specialist

Responsibilities

• Planning and completion of complex and detailed technical projects from survey and engineering to site implementation

• Develop and maintain high standards of installation and service, and assist with leading, training, and counseling network installation technicians toward high performance

• Serve as a technical knowledge resource to project managers and field technicians

• Work directly with project managers as the first line of communication for the field installation teams supporting the PM’s project(s)

• Maintain accountability for the task-oriented work efforts of project assigned personnel

• Help ensure engineering schedules are met or exceeded

• Collaborate with stakeholders to understand requirements and translate them into comprehensive IT implementation designs

• TRAINING AND IMPLEMENTATION

• Lead the implementation and deployment of IT systems, ensuring adherence to project timelines and quality standards

• Responsible for physical onsite network surveys to determine the engineering solution for each project assigned

• Responsible for providing client-site network installations support of hardware, including installation of entire service delivery nodes, as prescribed by Site Engineering Solution (SES) documentation

• Prepare and provide complex site reports, documents, diagrams and VISIO drawings as required to meet customer deliverable requirements. Train and certify others to develop the same proficiency

• Provide input to the field technicians group to assist with the formation of procedural documentation for field tasks - BER testing, platform configurations, deliverables, procedures, etc.

• Performs configuration of installed technology, which may include cryptographic, MPLS, optical and timing equipment and supporting systems

• Performs troubleshooting and fault-isolation to bring installed equipment to functional state. Coordinates with network engineers to facilitate installation testing and acceptance

• ENGINEERING AND FIELD ASSISTANCE

• In coordination with Engineering, provide project design support where needed and requested to meet customer objectives

• Assesses, designs, builds, and documents current site network configuration and user requirements at each site. Interprets SES according to real world conditions encountered at client site and modifies solution/design accordingly

• Directs and leads preparation of drawings documenting configuration changes

• Performs system-level design and configuration of products including determination of hardware, and other platform specifications

• Documents as-built configuration through redlined SES documentation and produces Completion Reports (CR). Provides oversight and guidance of client-site installation support services

• Maintain high standards of installation services, and help instill this in assigned field techs

• Provide onsite and remote technical direction in support of system's deployment, configuration, commissioning, and testing

• Provide onsite directions and assistance during installations

• Ensures assigned field techs remain current on all required training and certifications to completion