Source description
About the role
Our Story
Printique is a premium photo printing lab dedicated to transforming your digital images into stunning, museum-quality prints and photo products. Whether preserving cherished moments or creating personalized gifts, we combine expert craftsmanship with the latest printing technology to deliver exceptional quality that lasts a lifetime.
From fine art prints to custom photo books and wall décor, Printique helps you celebrate and share your memories in vibrant detail and timeless style.
Our Leadership Principles
• Growth Mindset: We set high standards, embrace failure, and are open to change.
• Be Customer-Centered: We focus on the end-to-end customer experience.
• Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
• Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
• Be Humble & Respectful: We assume positive intent, listen actively, and support one another.
What You'll Do
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Printique is seeking a hands-on IT Systems Administrator to support and maintain the technology environment at our Brooklyn facility. You’ll be the go-to technical expert on-site, ensuring the stability, security, and performance of local systems and equipment while working closely with our headquarters IT team and overseas developers.
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If you’re passionate about keeping systems running smoothly, optimizing networks (including Wi-Fi), and supporting a fast-paced production environment, this is a great opportunity to take ownership while collaborating within a larger global IT organization.
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• Manage and monitor all on-site IT systems—including PCs, Laptops, printers, barcode scanners, Wi-Fi networks, servers, and network equipment—to ensure reliability and performance.
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• Maintain and troubleshoot multi-platform environments (Windows, Linux, macOS).
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• Administer user accounts, permissions, and security policies in coordination with HQ IT.
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• Configure, secure, and optimize wired and wireless (Wi-Fi) network performance.
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• Oversee and track SSL/TLS certificate renewals and ensure ongoing validity.
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• Implement and maintain data backup, and recovery solutions.
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• Coordinate hardware and software upgrades with minimal business disruption.
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• Collaborate with HQ IT and overseas development teams on integrations, rollouts, and global infrastructure projects.
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• Troubleshoot and resolve issues across infrastructure, applications, and production equipment.
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• Identify opportunities to improve reliability, network stability, and system efficiency.
Requirements
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• 3–5 years of experience in IT systems administration or a related role.
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• Strong understanding of network protocols (TCP/IP, DNS, DHCP, SMTP, SNMP, NTP, FTP).
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• Experience managing Windows Server, File and Printer Sharing, Active Directory, and Group Policy.
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• Proficiency in Wi-Fi configuration and troubleshooting connectivity and performance issues.
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• Knowledge of server hardware, RAID configurations, and storage systems.
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• Hands-on experience with printers and other networked peripherals.
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• Excellent troubleshooting, communication, and documentation skills.
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• Ability to work independently while collaborating across distributed and international teams.
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Preferred
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• Experience with Linux and open-source technologies.
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• Hands-on experience barcode scanners
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• Scripting skills in PowerShell and/or Bash.
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• Knowledge of order processing or inventory management systems.
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• Familiarity with cloud platforms (GCP, Azure) and hybrid environments.
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• Familiarity with SSL/TLS certificate management and renewal processes
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• Experience supporting global or cross-time-zone teams.
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This role requires 5 on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected.
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Ready to Join Our Team of Creators? Apply today and let’s create something extraordinary together.
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Pay range for this role:
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$38—$46 USD