Source description
About the role
Set the roadmap and lead the work alongside your Product Designer and Lead Engineer, across web, mobile, and the channels we integrate with.
Understand the admins and program owners who run recognition and the employees who receive it, and turn what you learn into clear priorities.
Improve the automation that spots employee milestones and sends timely, personal celebrations without creating extra work for admins.
Keep the experience feeling personal and authentic rather than automated and generic.
Use data, research, and experimentation to guide decisions and measure impact, including participation, recipient response, on-time delivery, and engagement.
Work with enterprise customers and teams across Achievers to understand their programs, cultural norms, and configuration needs in different regions.
Make sure celebration experiences work at global scale, with localization, multiple languages, and culturally appropriate recognition across regions.
Mentor and coach other Product Managers, raising the standard of the work without managing anyone directly.
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