Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SUSE Linux Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Tech Support Practitioner, your day involves serving as the primary liaison between clients and the system or application environment. You dedicate your efforts to maintaining high-quality service by effectively communicating with clients and internal teams. Your role requires you to identify client issues precisely and develop well-informed solutions, ensuring the continuous and smooth operation of critical systems. This position demands attentiveness to detail and a proactive approach to problem resolution, fostering a reliable and efficient technology experience for all stakeholders.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to enhance system performance and reliability.
• Document and share knowledge to support team learning and continuous improvement.
• Assist junior team members in understanding complex issues and developing troubleshooting skills.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SUSE Linux Administration.
• Strong understanding of Linux system architecture and command-line tools.
• Experience in monitoring and maintaining system health and performance.
• Ability to troubleshoot and resolve issues related to system configuration and application integration.
• Familiarity with scripting languages to automate routine tasks and improve operational efficiency.
• Knowledge of security best practices and patch management in Linux environments.

Additional Information:

• The candidate should have minimum 3 years of experience in SUSE Linux Administration.
• This position is based at our Coimbatore office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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