Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure Data Services Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system reliability and support business continuity through effective troubleshooting and resolution strategies.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Lead efforts to streamline incident management processes and improve response times.
• Facilitate knowledge sharing and mentoring within the team to enhance overall expertise.
• Coordinate with stakeholders to align support activities with business priorities.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Microsoft Azure Data Services.
• Experience in managing cloud-based data solutions and ensuring high availability.
• Strong problem-solving skills with the ability to analyze complex system interactions.
• Familiarity with monitoring tools and diagnostic techniques for cloud environments.
• Ability to collaborate effectively across diverse technical teams to implement solutions.

Additional Information:

• The candidate should have minimum 12 years of experience in Microsoft Azure Data Services.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.