Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: We are seeking a Senior SCCM/MECM Administrator to manage and support end-to-end SCCM operations in a large enterprise environment. The role covers application packaging and deployment, patch management, SCCM upgrades, OSD, automation, and L3 support. Roles & Responsibilities: Administer and support SCCM/MECM infrastructure Perform SCCM upgrades, patching, and health monitoring Package and deploy applications (MSI, EXE, MSIX) Manage Windows OS and third-party patching Support Windows 10/11 OSD and task sequences Troubleshoot deployment and client issues (L3 support) Develop PowerShell scripts for automation and remediation Provide deployment, compliance, and patching reports Collaborate with security, Intune, and ITSM teams

Professional & Technical Skills: 7–10 years of hands-on SCCM/MECM experience Strong experience in application packaging & deployment Expertise in patch management and SCCM upgrades Advanced PowerShell scripting Strong troubleshooting and log analysis skills Experience managing large enterprise environments

Additional Information: Intune & Co-Management CMG (Cloud Management Gateway) MSIX packaging ServiceNow integration Azure fundamentals Microsoft Endpoint / Modern Desktop certifications ITIL Foundation The candidate should have minimum 5 years of experience in Microsoft Endpoint Configuration Manager. This position is based at our Gurugram office. A 15 years full time education is required

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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